Inquiry details
Send the operation, machine or turret information, complete holder, insert and accessory codes, hand, shank, approach angle, quantity, destination and target date. Attach workpiece or setup drawings when clearance or reach affects selection.
MOQ and samples
MOQ is normally 5–10 pieces, with the final quantity confirmed by product and quotation. Samples are charged according to the product, and sample freight is paid by the customer.
Lead time and payment
Completion of the whole order is guaranteed within 25–30 days from order placement. T/T with deposit and balance is supported; percentages and payment milestones are stated in the quotation or order.
Delivery terms
EXW, FOB, CIF and DDP can be discussed and are confirmed by order, destination and feasibility. Quotations remain valid for 30 days. Packaging is confirmed in the quotation or order.
After-sales review
For an issue after receipt, submit it within 30 days with applicable photographs, order or batch identification, measurement report or video. Each issue is checked and handled case by case.